Hi, I'm Sylvia!
I love to help companies make their content clear, concise, usable, accessible, and global. As a contractor or employee, the adjectives most often used to describe me are creative, organized, hard-working, and inquisitive. What can I write for you?
Writing Portfolio
Technical Writing for Hardware
Technical Writing for Hardware
Technical Writing for Hardware
- How to send your iPhone to Apple for service* (online help article)
- iPad recovery kit letter (printed help letter)
- MacBook recovery kit letter (small format printed help letter)
- Napper User Manual
*Note that this is a live document and it has been edited slightly from the last version I published.
Technical Writing for Software
Technical Writing for Hardware
Technical Writing for Hardware
- How to renew Girl Scouts in your troop (online help article)
- Release notes for iCloud Support App 7.14
Marketing Writing
Technical Writing for Hardware
Marketing Writing
- Troop 466 Fall Update (newsletter)
- The Origins of NI (corporate storytelling)
- A Dream Realized for Encotech Engineering (corporate storytelling)
- Training Company Celebrates 10 Year Anniversary in Austin (press release)
Business Writing
Website Content & Design
Marketing Writing
Medical News Blogging
Website Content & Design
Website Content & Design
Resume
More About Sylvia
Girl Scouts
Girl Scouts
Girl Scouts
I've been leading Girl Scout troops for eight years. I enjoy teaching girls of all ages outdoor, planning, and life skills. Being a troop leader has pushed me out of my comfort zone on many occasions and I'm thankful for all the great life experiences and memories made with my girls!
Animals
Girl Scouts
Girl Scouts
My current pet count is 2 dogs, 4 cats, 4 guinea pigs, 1 hamster, and 9 fish. I've also had chickens and ducks in the past and hope to again in the future. I do my best thinking walking my dogs in remote areas miles from my cell phone. I compete in dog agility trials and foster dogs, puppies, and kittens for animal shelters.
Music
Girl Scouts
Travel
I love listening to music, singing, and playing instruments (piano, cello, and 3 chords on the guitar). My favorite way to listen is the radio in my car. I can't get enough of seeing singer-songwriters live in intimate venues with my husband. My current favorite venue is the Castle Theater in Bloomington, IL.
Travel
Girl Scouts
Travel
I love discovering new places. I particularly like parks where I can hike and explore, lakes where I can swim, amusement parks where my kids can convince me to ride scary roller coasters, and well-designed urban spaces where I can walk to everything. My last trip was around the Lake Michigan shoreline with lots of swimming stops and a ferry ride to Mackinac Island.